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My wife was home on the day of our install. The tech ran the cables on the face of our siding along the back of our house down the side, looped it over our our side door entrance.

And than to the front corner of the house. I called the the customer service number They said will send a supervisor out to take a look. He came out and we had discussion and than he re ran the cables into our basement. And than in to the rooms through the floor I was satisfied with install Than we talked about the holes in the siding there was over 50+ holes.

He than said a damage supervisor would contact me. They did by a registered letter and it read they declined the damage claim do to it was a proper install the first time.

Product or Service Mentioned: Dish Network Cable Installation.

Reason of review: Poor customer service.

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The contract has an arbitration ckause, and the signature is approving the install. Unfortunately, there is not much legal room to stand on.


If they sent Registered Mail they don't know what they are doing.

Registered Mail is for shipping of valuables up to $25,000.00

Certified Mail is what should be used to guarantee receipt with signature confirmation.

If they're that dumb, they are also lying about the damage liability unless you were dull enough to approve a contract allowing the destructive installation.

Don't accept their refusal. Unless you signed a contract that stated specifically what they were going to do to your home, they have damaged your property and must be held accountable.

Get two damage repair estimates .

Issue a demand letter (certified mail return receipt requested) for the amount of the higher estimate. Be polite and include all of the facts. Also state that you will give them 7 business days to reply prior to filing legal action against the company and its principals. Politely.

Firmly. There's $250 worth of legal advice for you for free ; good luck !

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