I have been a customer of Dish Net for many years and now with a reception problem I am told that it will be $49 to have a service person look at our installation and try to fix it.
Suppose he arrives here and is unable to solve the problem. What then?
Can you not accomodate a long time customer with some grace instead of just announcing and surprising me that I will pay $49 to look at my system.
Is this the usual treatment for long time customers?? Are you not interested in building and satisfying your customers needs ?
Product or Service Mentioned: Dish Network Installation.