Upgraded several of my TVs to HD so I wanted to trade in some older Receivers to get a Hopper and Joeys. I was OK with the one time $100 fee. I was OK with the extra $11 a month and even the direct billing to a credit/debit card, However since I have been paying month to month with them for over 5 years I wanted them to waive the 2 yr agreement. They would not waive it. They offered me a 6 month $10 off. A $100 off if I purchased the Hopper. They offered me the kitchen sink but would not drop the 2 yr agreement. So basically I'm now shopping for a new provider. I'd rather pay $50 more a month with another company than do the two year agreement.
Very unhappy (soon to be former) customer,
Monetary Loss: $2600.