Dish Network is the most unethical, lying bunch of thieves in the business. We cancelled service in August of 2013 when Dish dropped our local channels because of contract issues.
The TV station encouraged everyone to let Dish know that we wanted our local channels. In Sept of 2014 we noticed that Dish was deducting money out of our account. After dealing with Customer Service on several unpleasant occasions, they refunded our money. Wait, Not end of story, they then deducted all the refunded money back out of the account one week before Christmas.
We cancelled the authorization for deductions at the bank and opened a new account. They still tried to deduct another month of payments. We talked to someone at Dish and they said that the service was "PAUSED" for 9 months. Why on earth would you pause a service?
They paused the service instead of cancelling so that they could rip off money. I encourage everyone to beware of this company They are thieves.
Product or Service Mentioned: Dish Network Tv Service.
Reason of review: Problems with payment.
Monetary Loss: $1043.
Preferred solution: Full refund.
I didn't like: Customer service, Loss of channels, Stealing money.