We got an email saying we could add all the movie packs for $20.00 for 6 months. Ok so Last week 3-20-18 we added them, well our new bill comes out an my husband says, why is the new bill so high?
I go take a look at it an seems that we are being charge 2x
Now today marks only a week that since we added the packs. They charged us the $20 for the packs an what threw me was they added $12.24 Prorated Charges for the days of 3/20 - 4/7. So like always you get these people who you can't speak well trying to explain to you whats, what. She don't get what i'm saying an I don't know what she trying to tell me..
I ask to speak with a mang, that can help me to understand. Well long story short we was gonna have to pay for the prorated fees an the $20 because we'd already paid out last bill an the new bill had just came out. An he tells me that I'm not paying 2xs for it... BS yes I am.
I told him just take it off then, fast as you added take it off. So we still got charged $5 from removing the packs. TF!!!! Very unhappy with dish.
Going on 4 year we've been with them not being late on a bill not one time. So next time we get a email for whatever promo We Want Be Even Pay It No Mind!!!
Product or Service Mentioned: Dish Network Tv Package.
Reason of review: Problems with payment.