Trying to get someone to answer the phone to cancel service at Dish network is impossible! I have been on hold 5 different times over the last week for over an hour and no one will pick up.
I know its a scam because if you call the normal customer service number they answer immediately and then send you back to the same hold line. This is the perfect scenario for a class action lawsuit. What a scam! I've tried email, chat, everything but they all tell me I have to talk to someone to cancel.
I don't believe that is legal.
If I send my request in writing should that be sufficient? I dont have time for this!
Product or Service Mentioned: Dish Network Customer Care.
Reason of review: Poor customer service.