I am getting partial or complete signal loss errors on my DISH TV service even when there is no storms in the area. The frustrating thing is when the error message appears after selecting a channel I can go to another room and tune the TV to the same channel and it works fine.
it started a couple of month ago and has gotten to the point of now occurring more than a couple of times a day. If I do a hard reset it usually resolves the issue but it occurs on both the hopper and a Joey. Today I happened to have a chance to call tech support who go through the usual routine of having you read the error messages to them. I was then told that they needed to send someone out to evaluate the issue but there would be a $95 charge or they could change my subscription and add a fee to cover service calls.
When I ask why I should pay them to repair their equipment I got no answer. This is like you renting a car and having it breakdown leaving you stranded on the side of the road and being told you need to pay extra for a car that runs or pay to fix it yourself.
Now I need to take a day and do some research and compair my options of switching to a cable company or DirecTV or AT&T Uverse. I am also thinking about just a digital TV antenna and a subscription to Netflix which would really cut cost.
Reason of review: Poor customer service.
I didn't like: Paying to fix their equipment.