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Dish Network

Dish Network

www.dish.com
What is your customer experience with Dish Network?

Dish Network Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Dish Network has a 1.6 star rating from 1,267 reviews, with 12% likely to recommend and an 84% unfavorable share; consumers are mostly dissatisfied and cite poor customer service and price concerns.

Key Takeaways for Future Customers

  • Look up recent Dish Network reviews before subscribing.
  • Expect long wait times for support and issues with subscriptions.
  • Document billing and refund requests immediately.

Negative Feedback / Risk Areas

  • Customer complaints focus on customer service quality and offshore reps.
  • Frequent billing disputes, refund delays, and early termination fees.
  • Service outages, equipment failures, and contract or channel removals.

Positive Feedback

Some technicians and installs are praised and a few users report effective problem resolution.

View full overview ›

Media from reviews

Dish Network - Poor installation of Dish and loss of service
Dish Network - Worst Company in United StatesDish Network - Price increaseDish Network - Trying to question my billDish Network - No serviceDish Network - House fireDish Network - Four days of hold over two hours and one of four
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Show reviews that mention
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Drew K Cjw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brea, California

Worst Customer Service

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Dish Network - Worst Customer Service
Updated by user Jun 09, 2026

they want you to switch

Updated by user Jun 09, 2026

plus the managers and supervisors do not care

Original review Jun 09, 2026

My mom and I have Dish. I used to complain about Spectrum a couple of weeks ago; they got greedy and now charge $446 for TV.

Now it's used by $84. They forced us to go with DirecTV.

I need help to resolve this. Thank you, and thanks again.

Loss:
$446
Cons:
  • Do not work with you

Preferred solution: Full refund

User's recommendation: do not trust them

View full review
Anonymous
map-marker Iola, Wisconsin

Poor installation of Dish and loss of service

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AI Highlights
  • Tech moved the dish to the roof; it now points at the roof.
  • There is no satellite service currently; an appointment is scheduled for May 16.
Dish Network - Poor installation of Dish and loss of service

When the tech moved my satellite dish to my roof he obviously screwed up because the dish and the receivers are pointed at the roof not up in the normal position. I have no satellite service and when I called to complain I was told I had to wait until May 16th to get a tech out here !!!

I have been a dish customer for 25 years and this is the kind of service I get when they created the problem !!!

Please look at the attached photo below to see what I'm talking about. When we lost service my husband mentioned the satellite dish had moved from the position it was in when it was installed.

View full review
Resolved
Donda Dwu
map-marker Lebanon, Ohio

Resolved: I have a picture but no audio. Rebooted twice to no effect.

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Updated by user May 15, 2026

I did not resolve the problem until I reached the third representative. The first 2 kept putting me on hold and then I was cut off.

The third attempt got me a woman and she was really on the ball. Got my problem resolved in less than 10 mintures.

I am so glad I persevered and kept calling back when cut off by the first 2 reps. I still have some problems with a scattered picture from time to time.

Original review May 13, 2026

It actually was a problem with the TV audio. The third person I talked to finally figured out what the problem probably was.

She walked me through how to fix it and she was right, it was the tv. I do have problems with the picture scrambling from time to time. What could cause thar?

Is that a Dish problem? And I wish I had my CNN back in my stations.

View full review
Mary B Alx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problems with my service on my TV

Will not get any stations that had previously been used to having I need to speak to a representative will you please connect

Preferred solution: Fix my service for tv

View full review
Gary W Css

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

As along time customer I want to file a...

AI Highlights
  • Today I was treated poorly while ordering a movie.
  • A free rental couldn't be used on a $6.99 movie.
  • Amounts and limits weren't communicated.

As a long-time customer, I want to file a complaint about the treatment I received today when trying to order a movie. I have a free rental available and was not able to use it because it was 6.99 and could not be used on a more expensive movie.

At no time over the past few months was I made aware of the amount or the limitations. Service has been declining, and for the second time in recent history, I was paying for local channels that were not available because of provider issues.

There is no reason for the treatment and lack of help by your, apparently offshore, reps. Stop trying to sell new services and take better care of current issues.

Cons:
  • More ad sites and fewer usable sites

User's recommendation: Shop elsewhere

View full review
Geoffrey D Sts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lincoln, Nebraska

As of midnight tonight, Sunday May 10,...

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As of midnight tonight, Sunday May 10, 2026, effectively cancel the America's top 200 package from my account, [CREDIT_CARD_DATA][PHONE_NUMBER]. My name is [PERSON_NAME]. My address is [STREET_ADDRESS]

Loss:
$200
Cons:
  • Signal losses
  • Weather related signal problems
  • Lack of or no customer servic

User's recommendation: Trust this company to help fix problems with stubborn, robot based companies.

View full review
Lynn B Uro

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

You take away channel Fox 21 for two...

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You take away channel Fox 21 for two months, then want me to upgrade to be able to see Doc TV show, make it so it is free on demand. My bill goes up every month, and now you want to charge me extra to see what I should have been seeing from March 9 to May 1, 2026, when you took away the channel?

Please rectify this issue. Thank you.

Cons:
  • Tv screen freezes up and joey needs to be rebooted

Preferred solution: Doc tv show on demand and not have to upgrade to see what I would have been watching before you took away Channel Fox 21 from March 9- May 1, 2026

View full review
SANDRA P Gzw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

GOOD MORINING I AM HARD OF HEARING MY...

GOOD MORINING I AM HARD OF HEARING MY NAME IS SANDRA PEARCE I CALL TWICE TIME THIS MORING ABOUT MY MOM NEW DISH ALREADY DID AND PAY VISA AND STUIP QUESTION I DONT HAVE CODE PIN PLEASE TELL ME FINISHED UP QUESTION MY MOTHER IS NAME CAROLYN PEARCE I LIVE WITH MY MOM AND YES I HAVE MY OWN DISH YES TELL ME ALMOST DONE AND TEXT ME MESSAGE WHAT QUESTION ONE THING THAT DONE I REALLY HAPPY WITH LET ME KNOW .

I GAVE YOU MY EMAIL AND MY PHONE THIS MORINING

THANK YOU SANDRA

View full review
Belicia Wiy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nashville, Tennessee

Under one star

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AI Highlights
  • Insufficient local channels and poor selection.
  • Breaches contracts and raises prices without notice.
  • Phone wait times are long.

Dishs grossly inadequate selection and contractually grossly negligent lack of local channels puts Dish in breach of contract. Dish is responsible for securing affordable contracts with local networks.

That is not my job and Dish consistently fails to keep your contractual commitments.Dish consistently raises prices without any notice or reason. The Dish outgoing phone recording still notes the wrong bill amount. There still is no way to see the PPV movies on certain channels that *** and *** promised to fix over 6 months ago. The free premium channel Max offered did NOT roll off as promised so I was lied to and charged more again until I could get someone on the phone and still had to pay more despite promises/lies/fraud.

The phone wait times are extremely excessive. The list goes on and on.

Do not recommend dish to anyone for anything. Can hardly wait to be rid of Dish.

User's recommendation: Just don't. Never pay for Dish ever.

View full review
2 comments
Guest

Are you claiming Fox, NBC, ABC, CBS, the CW and/or PBS assigned to your zip code are not carried by Dish? Which ones?

Guest
reply icon Replying to comment of Guest-2830280

Who are you? One with Dish?

Now it is NBC affiliate WSMV ch 4 that cannot get but has been all at one time or another. Agree with others previously in that no one cares and all they say is what they cannot do not what they will or can do.

View more comments (1)
Anonymous
map-marker Lone Rock, Iowa

Poor customer service

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I need to speak to a real technician but all you get is people outside the country with a script. If the things they tell you to do don't work, you are left with no fix.

The chat is worthless too.

They all say if you unplug.

the problem will resolve. None of the problems resolve and dish does not appear to care.

View full review
Anonymous
map-marker Lykens, Pennsylvania

Screen saver will not turn off

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Talked to well qualified customer service representative. Her skills, patience and knowledge helped to correct the problem I was having with my fish television system

View full review
James L Izb
map-marker Nome, North Dakota

Lost most of our chanels

Television show channel loss and keeps shutting down. We just extended our contract for two more years to lock in charges and then lost most of our local channels and now don't have any of our channels below channel 72.

Pros:
  • We normally get good reception
Cons:
  • Shuts down to often

User's recommendation: Not good

View full review
Dierdre M Mwz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My bill went up $13 sincelast month..Y?...

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My bill went up $13 sincelast month..Y? Thanks..*** is my name...I have only had Dish for 6 months

Loss:
$13
Pros:
  • Great tv
Cons:
  • Bill went up

Preferred solution: Price reduction

User's recommendation: Ask if ur bill goes up

View full review
Sanyiah Pxb
map-marker Mcpherson, Kansas

I'm really upset that dish and [PERSON_NAME] can not work out this problem, therefroe I feel like a refund is due to all dish customers who are expericing this TERRIBLE network

get your act together and stop acting like a bunch of kids, let the customers decided what they want not you

User's recommendation: NOT TO GO WITH DISH

View full review
Carl R Ecv
map-marker Portland, Oregon

Lack of service

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AI Highlights
  • Only one of four TVs gets everything offered; I called for help.
  • They asked me to call back tomorrow.

I called for help with understanding when I have four TVs and only one of them gets everything that's offered. They pretty much just said, 'Call us back tomorrow.' It's just past 9:30 in the Pacific Northwest. I don't know why they couldn't have somebody there to answer.

Loss:
$2400
Pros:
  • 200 per month
Cons:
  • Dealing with problems

Preferred solution: I want my joy in my Hopper to provide the same programs or selections in any room in the house. That's what I thought I was getting for $200 a month

User's recommendation: I think you got to understand that these guys are selling other services with limited connections

View full review
Anonymous
map-marker Ashburn, Virginia

This mess with Grey media group has...

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This mess with Grey media group has gone on long enough. It is time you fight back!!!

Contact some of their local advertisersd and let them know teir add dollar is not going as far and demmand a better rate. You can also look for close by local providers.

View full review

About

Related Companies

Sling TV, Boost Mobile, Blockbuster, Republic Wireless, Boost Mobile Australia

Summary

Dish Network was established in 1996 when EchoStar launched its first satellite and created the company to market satellite TV system. "DISH" is an acronym for Digital Sky Highway. Dish Network's headquarters are located in Meridian, Colorado. The company specializes in telecommunications providing direct broadcast satellite television, audio programming and satellite Internet services. Dish Network employs more than 20,000 people. The slogan of the company is: "Better TV for all". There are over 13 million Dish Network subscribers all over the world. The most famous Dish Network show is Charlie Chat that is hosted by company's CEO Charlie Ergen and Jim De Franco.

Dish Network reviews and complaints

Dish Network is ranked 566 out of 2417 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCard

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