Most helpful review
New Reviewer

Cannot watch another channel when recording program

The whole purpose of having a DVR is to record programs while you are away or to record a program while you watch another. With Dish Network you cannot view any other channel while recording. I called Dish Network support and they told me to record on second TV. ...
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80 comments
#2035199

Getting the same thing with mine. Tried resetting hopper and Joey still same thing.

If I stop recording everything works then. I deleated shows on my dvr, didn’t help.

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ID
#244738 Review #244738 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Dish Network Tv Service

They over charged me twice and won't refund my money back to my account

I paid my bill in June and they charged me $136.00 twice and when I told them and they refunded one payment back. But when I made my payment for July they charged me $272.00 when my payment is $136.00, so I asked them why they over charged me, they said it was for June and July, so how could I owe them when I paided for June, so I got ripped off and they won't refund my money back to my account.

User's recommendation: Don't trust them, cause they tell different lies every time you call.

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ID
#3811443 Review #3811443 is a subjective opinion of poster.
Location
Texarkana, Texas
Loss
$136

Disgusted with dish

I have been a Customer of dish on and off for about 16 years. I've never loved their services however in the part of VA where I live there's little options. 7 months ago, after moving to a place with no internet options I opted for dish AGAIN. It has been a very...
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ID
#3780532 Review #3780532 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Preferred solution
Nothing, they have nothing positive to offer
New Reviewer

Unprofessional and deceptive

After 23 years as a customer I will absolutely never do business with anything even associated with Dish Network. About 1 1/2 years ago my Reciever DVR started acting up real bad I called Dish Network and they had a repairman come and he replaced my broken equipment...
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ID
#3762098 Review #3762098 is a subjective opinion of poster.
Location
Azle, Texas
Pros
  • It works
Cons
  • Pushy
  • Expensive
  • Deception sales practices
Loss
$160
Preferred solution
Apology
New Reviewer

Your service sucks

It always goes offline then I have no service for 4 days like now it really sucks!!! You should be able to give better service than this. It went out yesterday which means I wont have service til Monday night Wtf

User's recommendation: Don’t get dish use DIRECTV.

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1 comment
#2210591

That is only you. Your antenna needs realigned.

ID
#3744348 Review #3744348 is a subjective opinion of poster.
Loss
$89
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Rude customer service agent and false business practices

Got Dish a month or so ago and was satisfied but after only a month some channels were taken from me ..I was not told this from the start and was forced to pay extra money to get back ...Barry was the rudest rep I ever came across ...refuse to let me speak to anyone else ..very bad mouth but Kelly was great

User's recommendation: Don't get it.

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ID
#3738221 Review #3738221 is a subjective opinion of poster.
Location
Texarkana, Texas
New Reviewer

Have problems - awaiting email to notify of local agent to relocate satellite.

Called last week and agent charged bank acct for a relocation of my satellite on my house as it is in the way of new deck entrance. Was to get email of local dealer within 48 hr. I allowed 3 days for holiday but no notification. Live in Shevlin Mn need someone from Bemidji out here to move it.
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1 comment
#2210593

You do not need an email. You just google "Local Dish installer near me" and you will get a list.

ID
#3737639 Review #3737639 is a subjective opinion of poster.
Location
Bagley, Minnesota
Loss
$50
Preferred solution
Deliver product or service ordered
New Reviewer

Pay final bill

When I called back in April I had requested they cancel my service and got a confirmation number that they had done so then I get a call from David saying that I need to pay a final bill they did not cancel my service that's what I was mad about I wasn't mad that I had...
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ID
#3719206 Review #3719206 is a subjective opinion of poster.
Pros
  • Dish has been a great network i have had dish for years
Cons
  • Dony stand behind agreement
Loss
$250
New Reviewer

Have problems this is been a train wreck over an experience please call me 517-712-****

I cancelled my contract with your company and I still have not received my box to return my box. This is been a nightmare please call me 517-712-****. This has been very unprofessional.

User's recommendation: This has been a total train wreck please call me.

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ID
#3714029 Review #3714029 is a subjective opinion of poster.
Cons
  • Are keeping my money
Loss
$350
Preferred solution
End my contract and return box

Lost channels

I called because we only get channel 259 at times. Watch a show on 259 and later go back and 259 is gone. I never got a response from Dish.
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ID
#3698161 Review #3698161 is a subjective opinion of poster.
Location
Cheyenne, Wyoming

Cancel service

Tony was so helpful with my brother's account. Got everything done and all the information I needed.
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ID
#3695768 Review #3695768 is a subjective opinion of poster.
Location
Janesville, Wisconsin

Tech support blows

when you have tech support come to your house they are just stupid young kids with no experience and its the way there trained. they don't know how to adjust the dish properly. they are told the pipe has to be at 90 degrees when the dish has so many adjustments on it and they don't know how to adjust it proper

User's recommendation: stay away.

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ID
#3688808 Review #3688808 is a subjective opinion of poster.
Location
Highland, Indiana
New Reviewer

Can't get help

Update by user Jun 13, 2022

This is showing resolved... IT IS NOT

Original review posted by user Jun 13, 2022
I have had Dish Network for approximately 4 1/2 months. From install to date, I have had several connectivity issues. I have called every 2/3 weeks hoping for fixes only to be told today "there is no fix" for my issues!! The problem...
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2 comments
#2229729

Is it not resolved, because you got to court and it was dismissed because you have an arbitration clause?

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ID
#3668352 Review #3668352 is a subjective opinion of poster.
Service
Dish Network Satellite Tv Service
Loss
$524
Preferred solution
I simply want my contract terminated and want Dish to come and pick up their equipment.
New Reviewer

Customer service Repair service is disgraceful I now longer want to be a dish costumer.

As a long costumer of dish my satellite went out a week ago. I called to report we tried to fix it over phone it worked for about 10min then out again. So dish said they had to send a technician out I said ok. She scheduled me for Saturday around 10a until 2p ok.Then on Saturday they said from 2p till 5p ok. Then technician Robert text and said he would be the one coming see u then ok. No one showed all day they rescheduled me by who I dont know I pay over $100 per month for a service only to be lied too this is a disgrace I will not continue to be a dish costumer ever again.
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ID
#3660987 Review #3660987 is a subjective opinion of poster.
Location
Shreveport, Louisiana

Cable not working

My cable is been scrambling for a wk. I'm sick of it. Thinking about finding some one else. Didn't have cable for 4 days. . I never had issues till here about a wk ago.

User's recommendation: No!!!!

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1 comment
#2191276

If your cable isn’t working, why are you on the Dish page? Dish is satellite, which is the opposite of cable.

ID
#3623736 Review #3623736 is a subjective opinion of poster.
Location
Spring, Texas

Need add on

I cant ever get anybody on the phone Im just trying to buy some thing and I still cant get anybody on the phone makes me so mad
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ID
#3619396 Review #3619396 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Preferred solution
Deliver product or service ordered

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