Loyal customer for over two years. I moved and transferred my service, but they could not install because they could not get a signal at my location.
Since I had prepaid, my money was returned to me. The DVR box that I had was discontinued and I was told to recycle it after destroying the data card. Two months later I am being harassed to pay a bill (as if I had service). They also tried telling me that I had two DVR's.
Trying to get ahold of anyone in customer service is an absolute nightmare. I urge you to take your business somewhere else.