Dish Network - Service complaint
recently a receiver caught fire in my bedroom. Luckily I was home and heard it making a popping noise then saw shooting sparks coming from it. I was able to unplug both receiver and TV. Neither were on at the time.
Calling the next day to report this, they mail me a receiver which I am suppose to program.also expect me to mail old one to them at my expense.
This is their equipment failure,they should come and replace. I could have had a fire at my home, I'm without service for several days now that I'm paying for and I'm suppose to do their work and pay postage to send burnt receiver back.
I don't recommend dish and will be looking at other options for myself.
Reason of review: Several of these,but would not let me choose more than one..
Preferred solution: Price reduction.
Location: Nanticoke, Pennsylvania
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Comments
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Same thing happened to my boyfriend and I. Caught on fire at 4 am if my dog didn't wake us up we all could've been dead!
Dish needs to look into this. Terrible