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So I kept seeing the screen say my account would be disconnected soon, I call dish and they say its because an un-returned equipment of which i returned on march 2nd, 2012 however it is now April 9th. I make a payment of 58 dollars which I know is not my total balance due, but I am also seeing and being told that my balance is because of a credit I received before that they added to this months bill.

So i was told these charges would be removed, I wake up the next day TODAY to find my service off. And have been on the phone since 8am trying to resolve this issue, 1st i was told I was credited twice for the box, then that the box was in their warehouse, and then that the box was damaged but it was damaged in 2009, I have only been a customer since 2011??? now i am on hold while they figure it out. I hate dish now it is always a problem with this bill or service.

But also I am told i have to pay not the total balance due but that plus and additional $8.75.

However they reversed the credit now. but i still have to pay thee additional 8.75 i am on government funds and paid monthly so lets see how this goes.

Product or Service Mentioned: Dish Network Account.

Monetary Loss: $42.

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I can understand why you would be frustrated. It sounds like everything is taken care of, but if not I would be more than happy to help.

You can reach me here or, if it involves account specific information, you can email me directly at

Tommy Faust

DISH Social Media Representative

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