I made my payment on the due date. An hour after my payment was made service was disconnected.
My payment was registered but Dish said the payment crossed paths with the order to turn off & it would be an hour before service restored. What?!? I pay my bill every month they screw up & I'm without what I paid for! They offered me free movie channels...I already get the movie channels for free, so they couldn't offer me anything.
Filed a complaint with Better Business Bureau said I was considering leaving for the competitor since Dish was so disrespectfu, & I would get a better deal. Their response was I could lower my package if price was an issue!!! Unreal!
So rude & unhelpful I understand mistakes happen, but at least own up for them & apologize.
This reviewer shared experience about poor customer service and wants this business to issue a partial refund as the author lost $117. Mlk0803 is overall dissatisfied with Dish Network. The most disappointing about dish network deal at Dish Network was customer service and service and service provided , but reviewer liked sign up was great. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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