Not resolved
Diversity of Products or Services

I was a customer for years until we had to move. We pay our bills on time, that is what we do.

I let them know that we had to cancel the service because we did not know if we would live in an apartment or for how long. After the usual retaining spiel, I decided to cancel because our Dish equipment is old, starting new we would get the latest stuff. They have the nerve to charge us for return boxes of their equipment ($10 per box!) after four years of service. I also will not do them the favor of leaving the dish mounted on the side of the house it will be in the trash.

So much for considering them after we move.

Sorry Dish Network I guess there is a reason you are last customer service and smallest piece of the market share.


Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I liked: That i canceled.

I didn't like: Being lied to.

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