If you want service from Dish, you will have a long wait. And you will have an unending exploration of web pages to attempt to get a phone number to call to talk to a real representative (unless of course you are signing up for a new account). Dish offers few links on-line to phone numbers to talk to a real person r/e service and problems -- it is heavy on "Chat" access and when I tried to chat, the time to wait started out at 8 minutes when I signed on, and was up to 20 minutes (30 minutes later) when I gave up.
Product or Service Mentioned: Dish Network Account.
Reason of review: Poor customer service.