Contract almost up not paying protection fee for leased equipment. Leased equipment should work barring neglect or abuse correct?
So box stops receiving signal last week & have intermittent channels but working most of the time. So I call dish network go through all of their silly process and tech takes over working on the box via my Internet when he's finished I only have a few *** channels all the rest of my package is gone now he tells me I need to pay $95 for somebody to come fix it. I don't think so it's your equipment it should work & was working most of the time until you fixed it. So I ask him if I rented you a car and that car didn't run would you pay the mechanic to fix it?
His answer was yes I would pay half. I said that is the wrong answer why would anybody lease broken equipment!
The only way to get them to fix their equipment was to add another 10$ a month to an already bloated bill of fees! If its my equipment I don't have an issue paying insurance but if the equipment belongs to Dish and is not damaged due to neglect or abuse they should provide working equipment!
Reason of review: Damaged or defective.
Monetary Loss: $95.
Preferred solution: Full refund.
I liked: Having tv.
I didn't like: Paying service fee on dish owned equipment.