Cancelled dish today, moved and Direct had a better deal for me. I almost never got it thru to the customer service rep that I did not want to do anything but cancel.
First, they were located half way around the world and had a heavy accent, very hard to understand. Second I had a very, very hard time getting her to just acknowledge that I did not want to continue Dish service, just cancel and be done with it. Had their service for well over 2 yrs. Last I was told that I would be charged $10.00 a box for the return equipment.
That is BS, this is not my first rodeo and I have NEVER had to pay to return any equipment. I will NEVER do business with Dish again!!
Now I have to change my credit card number just so these clowns will not continue auto pay. WHAT A GREAT BIG HASSELL!!!
Reason of review: equipment charges, told I owed for service after cancellation..
Monetary Loss: $161.
Preferred solution: Price reduction.
I liked: Hopper.
I didn't like: Customer service, Cancellation hassell, Return equipment per box charge, Raising monthly charges and having to call.