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I moved into an apartment that has dish service. The dvr was in the apartment.

Took 4 days to have service turned on because they were “updating” after I week I still don’t have premium channels even though I have paid for it.

Office helpers are great but can’t help. Never had this problem with cable.

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AcademicPelican
#1542738

Dish network is a sinking ship

Anonymous
#1508714

Updates shouldn't take 4 days, maybe an hour at best. If your not getting premium channels you pay for I would assume you are paying the apartment complex from the sound of it for service, you should contact them to figure out what is going on with that, they most likely have the account information.

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