I entered 2 yr contract. When I asked them to cancel at the end of two year, they told me that my contract has 6 more moths to go.
I asked why? They are telling me, I returned one my equipment, that automatically extended my contract. I was never told about this. Now I have to pay 6 more months of service that I never use.
I have been spending hours and hours of time with their customer service.
They claim that they sent a copy of my contract.
I am not receiving any. They are not canceling my account.
Reason of review: Deceptive business practices.
Monetary Loss: $10000.
Preferred solution: cancel my account immediately without any penalty .
I didn't like: Breech of contract, Customer service, Ink was dry on the contract, Loss of channels, Service.