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I made the mistake of trying DISH at our new home. After a few months of having no TV on our upstairs TV without having to turn the downstairs one off, I quit DISH. They refused to acknowledge this and continued to charge me for 2 1/2 months after I started cable TV.

ERS wants to "waive" the disconnect fee but demands that I pay for the 2 1/2 months that's still on DISH's books. Their representative didn't care that I was not using the service any more, she just wanted money out of me.

They will probably try to go after me for the whole amount now because I didn't cave in and give them money that they (or DISH) do not deserve.

Product or Service Mentioned: Dish Network Tv Service.

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TommyF@DISH
#284686

Hey Anonymous, Tommy Faust with DISH Network's Executive Office here. It does get frustrating in these situations.

I would be more than happy to check it out and see what options are available for you in regards to the 2 1/2 months. If you'd like assistance you can email me at thomas.faust@dishnetwork.com

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