I cancelled my dish service and was charged an early termination fee of $385, which was fine. Charter cable was offering to buy out contracts up to $400, so I switched due to lack of programming with Dish and wanting to charge me an outrageous price just to add a box to my house.
Anyway, I cancelled the service like I said and while I was waiting for the check to come from Charter, Dish went ahead and debited the $385 from my checking account using the saved information from a previous one time payment. I was not set up on autopay and did not authorize them to take money from any of my accounts. To top it off, I just dropped off my rent check today and since they did this this evening, I am now short on clearing this check. This is bull!!!
Isn't this completely illegal? Misuse of a customers financial information for their financial gain?
Reason of review: Problems with payment.
Monetary Loss: $372.
I liked: Great sign up.
I didn't like: Cost to add a box and lack of common channels.