Took my monthly payment out twice...just seconds apart. I paid the first one on Nov 16th for $82.47...and seconds later dish took a second payment for the exact same amount of money out of my bank account.
I called Dish Network SEVERAL times about the issue. They tell me that I don't get my money back because my account doesn't show a credit of 82.47 on it. When I asked them where they put my money...they said they are not going to give it back because they don't have it!!? WTH?
My bank has confirmed that Dish Network took out two separate payments for the EXACT SAME DOLLAR AMOUNT on 11/16/2017. I just received custody of my grandson on 11/16/17 as well. Dish Network took our grocery money and Outright REFUSED to give me my money back. The pic here shows I only authorized ONE of these.
Dish Cares NOTHING about those they serve. Taking my money is a CRIME and I will not stop until someone is held accountable for this and I get my money back!
Product or Service Mentioned: Dish Network Customer Care.
Reason of review: Problems with payment.