Update by user Jul 14, 2011
I still have not gotten any help from dish, but the original installer gave the 100.00 back. I would leave Dish, but from what I have heard the other providers are just as bad.
Update by user Jun 14, 2011
Original review posted by user Jun 13, 2011
Dish Network cut off my services because I refused to pay for a receiver I never received. I called them to find out why my box was not working.
They told my it was turned off because I didn't return it when my new receiver came. I told them that I didn't get a new receiver. I called many times over several days was on hold for ever. I didn't get any help they more or less said sucks to be u.
They said that UPS drop it on my front door, but I don't have it. I went online to look @ my account even online it said that the equipment was not delivered. I called them back to tell them what was on my online acct. Their answer to that was to block my access to my online acct.
The fact that they have a customer service line is a joke they don't know the meaning of it. The next time I called they would not even send my call through and then they hung up on me.
I called the person who installed the equipment I hope that will help. If that does not resolve it I will contact a lawyer to get out of my contract because I fulfilled my end of the contract, but they didn't not.
Product or Service Mentioned: Dish Network Receiver.
Monetary Loss: $100.