I contacted Dish about getting the latest and newest DVR. I have been a long time customer of Dish maybe 10 years, and have a antiquated DVR which only records one program at a time, two if your watching one of them, the phone line don't work anymore either, but I have been paying the same as new customers who have the newest equipment.
When I asked if I could get an upgraded receiver for free, Dish said yes,but there will be a $95.00 installation fee. I also asked if I could install it myself and was told no.
I told Dish Network to forget it and that their programming isn't worth $9.00 let alone $95.00. I am going to fire them and go back to my antenna which has 55 channels all of which are better than dish and FREE !!
Review about: Dish Network Receiver.