I was a new customer, but found out they did not have CBS so I was going to cancel my service. They offered me a $100 credit to stay on the installation list, but make it Dec.
31st. I agreed, but now saw in the paper that the have agreed to a new contract. I called to re-schedule my installation, but had a change I wanted to make. After a little over an hour and three Reps.
I was told if I made any changes, I would have to cancel my original contract and would lose the $100 is was offered to stay with them.
Pretty dumb if you ask me. Be very careful of Dish and their offers, it might just be a come on.
Product or Service Mentioned: Dish Network Tv Package.
Reason of review: Not as described.
Preferred solution: Let the company propose a solution.
I didn't like: Poor cust service, Poor customer service.