When I paid to become a Dish Network customer (a one time fee is paid for leasing their equipment) an installment date was scheduled. Unbeknownst to me they sent a 1st time installer to my home to install my new satellite system.
Standard installation w/4 TV's. I was told it would take an estimated 4 hrs. Well it took over 12 hrs. because this was the 1st time the installer had ever installed a house by himself!
He installed the WRONG satellite and receiver, didn't program the 2 channels I was specifically looking for, had no ideal what he was doing. I was held hostage in my home for 12 hours. 4 other installers had to return to my home afterwards to fix all the errors he had made. All Dish network was willing to offer for my compensation was 3 months of free movie channels.
I've had to replace (at my cost of shipping) 3 receivers to date.
The current receiver just died last night. I highly do NOT recommend anyone doing business with this nightmare of a company!
Product or Service Mentioned: Dish Network Receiver.